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  • We're recruiting for a Member Services officer
We're recruiting for a Member Services officer

22 April 2025

We're recruiting for a Member Services officer

Contract Terms:  Part-time basis of approx. 20 hours per week, for a fixed term of 6 months.

Job Purpose/Primary Objectives

The Member Services Officer will be accountable to the Manager/Assistant Manager of the credit union for carrying out a range of administrative and operational activities that contribute to the effective running of the credit union and providing quality services to the members.

Key Responsibilities

  • Assisting members with their account management, processing of loan applications, onboarding new members, assisting members with credit control queries and any other queries they may have.
  • Providing the members of the credit union with a courteous, pleasant and professional service. This can be via the phone, face to face interaction at the counter, through our website / email, or by providing back office support.
  • Back office administrative and operational duties as the needs of the office require.

Skills and Experience Required:

  • Experience working in a frontline role within a credit union, branch banking or similar financial institution preferable
  • QFA/APA/CUA preferable, or willing to work towards qualifications
  • Good administration skills and attention to detail
  • Excellent communication and interpersonal skills
  • Good computer skills: Word, Excel, Outlook
  • Ability to work under own initiative with minimal direction
  • Ability to work to deadlines and targets, can prioritise tasks under pressure
  • Strong team- work ability

If interested, please email your cv to: manager@blackrockcu.ie, or send by post to our office in Blackrock

Closing date for applications:  Friday 2nd May 2025

Blackrock Credit Union is an Equal Opportunities Employer

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We're recruiting for a Member Services officer

Blackrock Office

Address:
1 Carysfort Avenue, Blackrock, Co. Dublin, Ireland, A94 W744
Tel:
01 2831034
Email:
info@blackrockcu.ie
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